Post your device to us from anywhere in the UK. We repair it quickly and return it safely with tracking and warranty.
A simple, secure process — ideal if you’re not local to our workshop.
Select your device and repair first — then choose Mail-In at checkout.
Start here →Package safely and send using a tracked service.
Learn more →Experienced technicians repair, test and quality-check your device.
Learn more →We return it securely to your door, with tracking and warranty.
Learn more →We recommend using a sturdy box with padding and a tracked service to send your device safely.
Most mail-in repairs are completed within 1–3 working days of arrival, depending on parts availability and device condition.
We return devices using a tracked service, and you’ll receive tracking details once your repair is complete.
Most repairs are completed within 1–3 working days of arrival, depending on parts and device condition.
Use a sturdy box with padding (bubble wrap). Remove cases and accessories unless requested.
Yes — we recommend tracked shipping to us, and we return devices via a tracked service.
Yes — repairs include warranty (terms depend on the repair type).
Most mail-in repairs are completed the exact same day we receive your device. Once repaired, we immediately dispatch it back to you via a fully tracked, next-day courier service. Typically, the entire door-to-door process takes just 3 to 4 working days.
Absolutely. We partner with secure, tracked courier services for all our mail-in repairs. We recommend packaging your device securely in bubble wrap and a sturdy box. Once it arrives at our facility, it is tracked internally through every step of the repair process.
Yes! Just like our local in-store customers, every mail-in repair is covered by our comprehensive 2-year warranty on parts and labour. If you experience any issues related to the repair, simply get in touch and we will make it right.
Choose your device and repair, then select Mail-In at checkout.