Couriers We Work With for UK Mail‑In Repairs

Choose a tracked postal or courier service that suits your budget and speed. Here are the options we recommend for safely sending phones and consoles to us from anywhere in the UK.

🔧 Why Choose Us?

✅ Tracked services recommended
📦 Packaging tips to protect your device
🛡️ Optional extra cover for higher-value items
🚚 Return delivery is tracked
📞 Need help choosing? 01772 812333

Which courier should I use?

Any tracked service is fine. For higher‑value consoles, we recommend choosing a service with appropriate compensation/cover.

📮

Royal Mail

Tracked 24 / Tracked 48 are great for most phones. For higher value items, consider Special Delivery Guaranteed.

📦

Evri

A popular lower‑cost option for UK parcels. Choose a tracked service and select cover if you need it.

🛡️

Other couriers

DPD, Parcelforce and other couriers are also fine — just make sure it’s tracked and packaged securely.

Tracked & well packed →

Packaging tips

A little care here prevents damage in transit.

Use a sturdy box (not a thin envelope).
Wrap the device in bubble wrap and prevent movement inside the box.
Remove cases and accessories unless requested.
Include a note with your name, phone number and a brief fault description.
If possible, take a quick photo of the packaged item before posting.

Next step

Start by choosing your device and repair. If you’re posting your device to us, select Mail‑In at checkout.

Start Your Repair

Read How Mail‑In Repairs Work

Courier FAQs

Do you provide a shipping label?

In most cases, customers arrange posting their device to us using a tracked service of their choice. If you’re unsure, contact us and we’ll advise the best option.

Should I add insurance/cover?

For higher‑value items (like consoles), we recommend choosing a service with appropriate compensation/cover for the value of your device.

Can I use any courier?

Yes — any reputable courier is fine. The key is to use a tracked service and package the device securely.