Unit 1a, Tarleton Office Park, Tarleton, Preston, PR4 6JF

01772 812333

Saturday morning drop-off available

The Phone Repair Shop Professional device repair workshop

UK Mail-In Phone & Console Repairs

Post your device to us from anywhere in the UK. We repair it quickly and return it safely with tracking and warranty.

How our UK mail-in repairs work

A simple, secure process — ideal if you’re not local to our workshop.

What we repair by post

Nintendo Switch console repair and diagnostics at The Phone Repair Shop
Devices sent by post are inspected, diagnosed and repaired in our Tarleton workshop before secure tracked return delivery.

Safe, Tracked and Professional Mail-In Repairs

Posting a device should feel safe. We recommend tracked delivery, keep customers updated during the repair, and return completed repairs securely with tracking and warranty support.

Packaging & posting your device

We recommend using a sturdy box with padding and a tracked service to send your device safely.

Turnaround times

Most mail-in repairs are completed within 1–3 working days of arrival, depending on parts availability and device condition.

Returns & tracking

We return devices using a tracked service, and you’ll receive tracking details once your repair is complete.

Mail-In Repairs for Businesses, Schools and Organisations

We support businesses, schools and organisations across the UK that need reliable repair help for multiple phones, tablets, laptops or games consoles.

Contact us to discuss repeat repairs, bulk devices, board-level faults, HDMI and USB-C port damage, liquid damage diagnostics and secure tracked return delivery.

Mail-in repair FAQs

How long does a mail-in repair take?

Most repairs are completed within 1–3 working days of arrival, depending on parts and device condition.

How should I package my device?

Use a sturdy box with padding (bubble wrap). Remove cases and accessories unless requested.

Do you offer tracking?

Yes — we recommend tracked shipping to us, and we return devices via a tracked service.

Is there a warranty?

Yes — repairs include warranty (terms depend on the repair type).

How long does a UK mail-in phone repair take?

Most mail-in repairs are completed the exact same day we receive your device. Once repaired, we immediately dispatch it back to you via a fully tracked, next-day courier service. Typically, the entire door-to-door process takes just 3 to 4 working days.

Is it safe to post my phone or console?

Absolutely. We partner with secure, tracked courier services for all our mail-in repairs. We recommend packaging your device securely in bubble wrap and a sturdy box. Once it arrives at our facility, it is tracked internally through every step of the repair process.

Do mail-in repairs come with a warranty?

Yes! Just like our local in-store customers, every mail-in repair is covered by our comprehensive 2-year warranty on parts and labour. If you experience any issues related to the repair, simply get in touch and we will make it right.

Start Your Repair

Choose your device and repair, then select Mail-In at checkout.

Already Know Your Repair? Mail It In

Why customers trust us